Process Excellence
Reliability, predictability and transparency for your endeavors
Reach milestones with confidence
We provide comprehensive managed services enabling stakeholders to make informed decisions and simplifying prioritization. From advanced requirement and communication management to quality assurance and risk mitigation, we’ve got your back.
Our Process
1. BudgetEarned value management
- Program-level budget monitoring, reporting, and control
- Performing immediate corrective action to keep the project on track
- Analyzing root causes of emerging issues
- Daily reporting on performance indexes
- Variance detection
- TCO analysis
2. Schedule97% release predictability
- Team velocity calculation
- Risk evaluation
- Product backlog estimation on epic and story level
- Continuous monitoring, reporting, and control
- Planning risk-based velocity estimation
- Establishing the number of iterations for a release
3. RequirmentsBig picture, detailed
- Requirements elaboration and formalization
- Interdependency identification
- Requirements testing
- Flexible requirements change management
4. CommunicationProductive collaboration
- Regular health checks
- A single shared workspace
- Structured knowledge management
- Voice- and video-conferencing
- On-site meetings
- Thorough reporting on project status
5. KnowledgeStructured and retained
- Versioned document management
- Powerful asset management
- Data is accompanied by easy-to-understand charts and graphs
- Analytics dashboards
- Transparent 360-degree reporting
- Routine use of the Atlassian stack with a focus on Confluence
6. QualityIntegrated QA process
- Adaptive testing strategy, end-to-end coverage
- Separate teams dedicated to specific types of testing, such as functional, usability, acceptance, etc.
- Involving QA experts as early as possible
- Keeping the testing parallel to development
- Enabling the team to discover and fix problems before they become costly
7. SupportMaintenance and Support
After deploying to production, we can additionally provide two maintenance and support options upon the client’s request.
- Ad-hoc support.
Issues are resolved following an ad-hoc request. The client pays only for the actual effort. - Dedicated monthly support.
A dedicated team of engineers resolves issues on a monthly basis. The client pays an hourly rate based on the level of engineers allocated.
Risk Mgmt.
- Risk register is always available to the client for complete transparency
- Best practices in risk mitigation and prevention
- Identifying risk types
- Continuously inspecting and updating the risk register
- Planning and triggering contingency actions when an incident arises
Security Mgmt.
- Secure development lifecycle
- Automated vulnerability assessment and penetration testing
- Recurring security trainings for employees
- Compliance with GDPR, HIPAA, PCI DSS, and SOX
- ISO/IEC 27001 Information Security Management certification
- Strict non-disclosure agreements
Predictability
- Detailed sprint reports and milestone tracking
- Proprietary EBDC tools to predict releases accurately
- 15+ general and sprint-specific factors for reliable delivery commitments
- Real-time project health overview
- 80+ key success metrics for project audit
- Accurate stats on product quality, test coverage, test automation, and more
